We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Winpower-led—online, through our catalogs, or in our stores, or information you give us in any other way, such as by subscribing to our catalogs, email, or mobile messaging. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, driver's license number, birth date, and email address. If you use a credit or debit card or pay by check, we will also include your account number.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  1. We will not use the collection of users’ personal information as the main purpose.
  2. Communicate with you;
  3. Screen our orders for potential risk or fraud;
  4. We use the information we collect to enhance your experience of our website and our products and services;
  5. We do not rent or sell this information to any third-party.
  6. Without your consent, we will not use your personal information or pictures for advertising.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

    To serve you faster and with better quality, we use "cookies" technology. Cookies are small bits of code, usually stored on a user’s computer hard drive, which enable a website to "personalize" itself for each user. We use cookies to reduce the time it takes for you to submit purchase requests.

    In addition to information you provide to us we also automatically receive and store certain types of information whenever you interact with us. We obtain certain types of information when your web browser accesses https://winpower-led.com. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website’s Uniform Resource Locator ("URL") that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol ("IP") address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages and page interaction. We associate the information we store in cookies to personally identifiable information you submit while on our site. 

    YOUR CHOICES REGARDING USE OF THE INFORMATION WE COLLECT

    We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.

    Direct Mail: If you shop at the Winpower-led.com and wish to be removed from the list of customers that receive direct mail, please either write to service@winpower-led.com.

    Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

    EMAILS

    You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Winpower-led or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

    ACCEPTANCE

    By using this website, you accept the policies set forth in this Privacy Policy.

    OTHER CONDITIONS

    Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public. This law applies to the United States.

     

    Freebies or incentives are prohibited except in the following cases:  

    ■ Provide at the time of purchase  

    ■ Be part of a marketing campaign  

    ■ The primary purpose is not to collect personal information from users  

     

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